Refund policy

 Return and Refund Policy

Q: What is your return and refund policy?  
A: We accept returns or offer refunds for certain products purchased from our store.

Q: Can I exchange an item?
A: Exchange availability varies from product to product. Please check the specific product page or contact our support team for more information before making your purchase.

Q: What should I do if I receive a damaged or defective item?
A: If you receive a damaged or defective item, please contact our customer support team within 48 hours of receiving your order. Provide your order number and photos of the damaged or defective item. We will review your case and offer a suitable resolution.

Q: Can I cancel my order after it has been placed? 
A: Order cancellations are allowed for certain products, please contact our customer support team as soon as possible. Once an order has been processed or shipped, it cannot be cancelled.

Q: Why don't you accept returns or offer refunds?
A: Our no return and no refund policy helps us maintain low prices and ensure the highest quality for all our products. We appreciate your understanding and support.